Port Forwarding update and changes

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Mirthgar an Customer Service Representative made a post to the forums today detailing a few changes that you MIGHT have to make after the data center move is done and servers are back up.

 

If you previously setup port forwarding (or port triggering) on your router and/or modem for ports 9000-9010 UDP, updating the range of ports to 9000-9058 is now recommended.

If you have not previously done this and are experiencing disconnecting issues on transitioning areas in game or in general gameplay then you might need forwarding enabled. If so perform the following:

(Note that these steps below require you to have direct access to the configuration settings of your network hardware, if you do not have this access you may need to contact someone who does.)

 

He then goes on the list out step by step what you will need to do, if you NEED TO.. I would say (as I work in Computes/IT) that MOST players have not done this nor need too, but if you have or you have some problems, try the steps he listed out in the post.

 

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4 comments

  1. Jerry /

    Just to reiterate that this isn’t something 99.9% of our players will have to worry about. Unless you’ve manually set up port forwarding for DDO on your router, you probably won’t have to know about this. – Cordovan, Community Manager, DDO.

    • Draculetta /

      Thanks for the reply.. I should have made this more clear in my post.. Just wanted to get it out there, if any had indeed done this.

  2. Argyle /

    Sadly this didnt work for my issue, and still unable to log on to my account…. may 24th was last time I was able to do so

    • Draculetta /

      That sucks! I’d send a support ticket, or maybe try posting on the support forums.. see if that will get you some help!

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